Return & Exchange
What is the return policy of Omar Munie?
For online purchases, Omar Munie refunds the purchase price of merchandise that is returned in its original condition and only if accompanied by the original invoice, original Omar Munie packaging and security return/exchange label intact and attached to the item. You must inform Omar Munie of your intention to return the merchandise within 14 days of the date of the delivery by directly returning the merchandise to Omar Munie together with the original invoice dully filled in.
You are provided with the free return label to return your purchase on your shipment. Refunds will be issued in the same form as was used for payment.
Merchandise that has been worn, used, altered or damaged will not be accepted.
Omar Munie reserves the right to refuse return of any merchandise that does not meet the above return requirements at Omar Munie sole discretion.
The return adress:
De Windturbine 7
3815 KP Amersfoort
How do you exchange an item with Omar Munie?
In order to exchange an item, return the original item using the return instructions provided in Omar Munie website. Please note that new orders are subject to merchandise availability. We will inform you if we are unable to fulfill your order.
Can I return a personalized item?
Withdrawals, cancelations, exchanges or returns are not accepted for orders of customized products.
What do I do if my item arrives damaged?
Please contact our customer services representatives’ team via customer services portal in our website from Monday to Friday 9 am-5 pm.